Frequently Asked Questions

What makes our water systems different?

Our 5-stage reverse osmosis systems remove chlorine, lead, and microplastics — then re-mineralize the water for that crisp, coastal taste.

Hot, cold, and ice?

You can have it all! Enjoy steaming tea in the morning or chilled hydration after your midday surf check.

How often do filters get changed?

You’ll never have to think about it. Our Coastal Water crew handles every filter and membrane replacement, typically every 3-6 months.

Why not just use bottled water delivery?

With Coastal Water, you get unlimited, freshly filtered water — no plastic waste, poor customer service, outrageous billing, and inconsistent delivery schedules. No more hassles or worries, we got you!

What's the monthly cost?

Most businesses pay between $150–$195 per month, depending on dispenser model and contract length.

How long does installation take?

About an hour. We coordinate directly with your team or building manager for a seamless setup.

What if our office moves?

We’ll move with you! Coastal Water will relocate your dispenser anywhere within the Tri-County area.

What if something breaks?

We’ve got you covered — if your unit needs more than a quick fix, we replace it with a brand-new Waterlogic system at no cost.

Who do you serve?

Offices, studios, gyms, cafés, salons, and medical practices — anywhere people work hard and deserve better water. If your team drinks it, we make it better.

Are your dispensers energy-efficient?

Yes — all Waterlogic models are ENERGY STAR certified and feature self-cleaning UV and ozone technology to keep your water fresh and energy use low.

How do we dive in?

It’s easy! Schedule a free on-site consultation. We’ll recommend the perfect dispenser for your space and install it for a free 7-day trial — no strings attached.

If you love it (and we’re pretty sure you will), we’ll simply roll you into our monthly service plan so you can keep your dispenser and stay hydrated year-round.

How soon can we start?

Most installations happen within 7–10 business days — faster than you can say cheers to clear water.